What is Cargopedia?
Cargopedia is an international freight exchange, a website that facilitates the connection between carriers and shippers. In other words, Cargopedia is a website of international cargo transport ads, that helps the carriers find loads to be transported, and the shippers find trucks to carry their loads.
Who can create an account on Cargopedia?
Everyone, both companies (as carriers or shippers) and individuals (only as shippers). Please note that we reserve the right to refuse registration to companies that have a bad history of incidents on other platforms.
How do I register on Cargopedia?
Press the Créer un compte button from the main section of the site. After completing the registration form, you will be automatically logged into site.
How much does it cost to be a member of Cargopedia?
For the basic functions of the site, Cargopedia access is free (see the Free subscription). This type of subscription has certain limitations. To access all the site's functions, and other benefits, Cargopedia puts at the disposal of its users two types of paid subscriptions, Standard and Premium.
What safety solutions have you implemented?
We believe that safety is an essential thing in transporting, this is why we have implemented multiple measures to protect you:
- The companies that register with false data are refused and deleted from the system;
- Unvalidated companies (What is validation?) cannot see the contact information of other users;
- We implemented a performant incident reporting system;
- Zero tolerance to payment incidents: Unlike other freight exchanges, on Cargopedia you will not see companies with several active payment incidents. Thus, if a company has a payment incident opened against it and refuses to cooperate for its resolution, that company will have the account suspended.
- Proactive attitude towards companies with payment incidents on other platforms: we currently block access to more than 1,000 companies with multiple payment incidents on other similar sites. Thus, we want to ensure as much as possible that you will not encounter on Cargopedia bad payers from other platforms.
Please see the Sécurité page for more details.
Why do you accept individuals on the site? Isn't that affecting the platform's safeness?
Although at first we did not accept individuals on our site, from 29 October 2015 Cargopedia started to also allow access of this category of persons. The carriage is, ultimately, universal and it's not fair for us to decide with whom you work, but your own.
Regarding safety, we can ensure you stay cool: although individuals can publish loads, they can not see the contact information of other users - other carriers or shippers. So no individual will call you to ask if you want to transport his/her goods. You decide whether you want to also take orders from individuals or not.
Who publishes the ads on the site?
On Cargopedia each company adds its own ads and establishes its own tariffs and business connections. By publishing ads, you become visible to other companies registered on Cargopedia. After adding a load or truck ad, it will appear first in the ad list on the main page.
How do I add an ad on Cargopedia?
How many ads I can publish? Is there a limit?
You can publish as many ads as you wish, even on the Free subscription. However, please note that in order to maintain a fair environment for all members of the Cargopedia, you cannot add duplicate ads on our platform.
What types of vehicles are accepted when publishing the ads?
The moment you publish an add, you may select one of the following types of vehicles: Fourgon, Camion fourgon, Camion savoyarde, Camion-conteneur, Camionnette, Camion benne, Camion plateau, Camion porte-voitures, Citerne, Citerne alimentaire.
How many users/contact persons can be defined for a company?
All Cargopedia subscriptions (including the Free plan) allow adding an unlimited number of users or company locations.
What does the activity rating on Cargopedia mean?
The activity rating on Cargopedia, displayed in the form of stars after the company name (in the page of every ad and in the profile page), is a score that reflects the number of ads published on the website by that company, considering the average number of notices published by other members of Cargopedia. If you are close to the average of other users, you'll have 3 stars. If you exceed the average, you'll have 4 or 5 stars. The rating is calculated automatically after an intelligent algorithm.
What does the score of reviews from other users mean?
Every user has the right to offer a review to another company whom he has collaborated with, in the form of a comment and a scoring, from 1 to 5. This way, the serious companies will distinguish themselves and will offer more confidence.
Why aren't e-mail addresses visible on the site?
For security and easy to use reasons, we have created an internal messaging system, which functions as a hybrid e-mail and chat system. If you are online and another user sends you a message, you will see it instantly. If you are offline, the system will send you an e-mail.
Do I have to reload/refresh the site to see the latest ads?
No, it isn't necessary. The list of the adds refreshes automatically every time a new ad is posted.
What should I do if I have a payment or transport incident?
Access the Incidents section from the admin area and press the Nouvel incident button to open a new incident. After completing the details of the incident and attach the justifying documents, your incident will be published in this section, and the claimed company will be notified by e-mail.
When did Cargopedia appear?
Cargopedia is an evolution of the Romanian freight exchange Marfador, launched in 2014. After local success, in year 2015 we expanded internationally with an improved service, under the new name: Cargopedia.
I have a few suggestions. Do you think you can implement them?
Of course. Please contact us. We are receptive to any suggestions.